Help

This version of Mixel isn’t signed by Apple yet, so your Mac asks you to confirm it once for each version you download.

• macOS 15 or later: open Mixel and click Done. Then open System Settings › Privacy & Security, scroll down to Security, and click Open Anyway next to “Mixel” was blocked to protect your Mac. Click Open Anyway again, and enter your Mac’s password or use Touch ID.
• macOS 14: in Applications, Control-click (or right-click) Mixel and choose Open. When your Mac asks if you’re sure, click Open.

Don’t see Open Anyway? It shows for about an hour after you try to open Mixel. Open Mixel again, then go back to Privacy & Security.

Still stuck? Open Terminal, paste this line, press Return, then open Mixel:

xattr -dr com.apple.quarantine /Applications/Mixel.app

It removes the “downloaded from the internet” mark from Mixel, and from nothing else.

Open Settings › Library. The row Search in words and Find similar says where the download is:

• Waiting for the internet: it carries on by itself when you’re back online.
• Paused: click Resume.
• It stopped, or a file couldn’t be verified: click Try again. A file that doesn’t match is deleted and downloaded again, and nothing else changes.

If it keeps stopping, a firewall, VPN or content filter may be blocking models.0x1audio.com. Meanwhile, search by name, key and tempo works.

Search in words, Find similar, De‑reverb and Vocal Extractor need a Mac with Apple silicon. On an Intel Mac, Settings › Library says “Not available on this computer yet”, and search by name, key and tempo works as before, with your stars and tags.

To check your Mac, choose Apple menu › About This Mac: a Chip means Apple silicon, a Processor means Intel.

Open Settings › Indexing. Each line has its own count: Measuring (key, tempo and length), then Search (getting sounds ready for search in words), which takes the longest on a large Library. You don’t have to wait for the end: each sound is searchable as soon as it’s ready.

Mixel slows down or pauses on purpose:

• Gentle on battery: click Speed up for full speed, or plug in.
• Gentle while Mixel is playing or while your music app is open, so your music never glitches. It speeds up again when you stop.
• Paused while your Mac cools down: it carries on by itself.
• Paused, because you paused it: click Resume.
• Starting, “Picking up where it left off”: the indexer restarted by itself, and carries on in a moment.

If a count hasn’t moved for a long time while your Mac is plugged in, quit Mixel and open it again: it picks up where it left off. If it still doesn’t move, send us a log.

When the disk Mixel keeps its Library on has less than 2 GB free, indexing pauses, so your Library stays safe. Settings › Indexing says “Paused · Your Mac is almost out of space. Free some up, and indexing picks up where it stopped.”

Free some space, for example by emptying the Trash or moving large files to another drive. Mixel looks again by itself and carries on once there’s about 3 GB free. Your Library, stars and tags are safe meanwhile.

macOS hasn’t allowed Mixel to read that folder. Open System Settings › Privacy & Security, then Files and Folders, find Mixel, and turn on the place the folder is in: Desktop, Documents, Downloads, Removable Volumes or Network Volumes. Then, in Settings › Library, click Rescan next to the folder.

After you install a new version, macOS may ask again: this version isn’t signed by Apple yet, so each new version is new to your Mac.

If the folder is somewhere else, check in Finder that you can open it: select it, choose File › Get Info, and look under Sharing & Permissions.

When a drive isn’t plugged in, Mixel says it’s offline. You can still browse and search everything on it, with its stars and tags. Plug it in to play or drag; Mixel notices within a minute.

If it’s plugged in and still offline, the drive or the folder may have a new name: point Mixel at it.

The folder isn’t where it was. In Settings › Library, choose Locate… next to it, and pick the folder in its new place. Its sounds keep their stars, tags and crates.

iCloud Drive can keep a file only in the cloud, with nothing on your Mac to listen to. Settings › Indexing counts these. Choose Why? to see them and download them from iCloud, or download them in Finder. Mixel picks them up once they arrive.

In Settings › Indexing, choose Why? to see them. The file is there, but its audio can’t be read: exporting it again from your DAW or audio editor usually fixes it. Silent and empty files are left out of search in words.

Voice Memos pickup brings each new memo from your iPhone into Mixel’s Inbox. macOS keeps Voice Memos behind Full Disk Access, and Mixel only opens the Voice Memos folder. In Settings › Library, click Open Full Disk Access, and turn Mixel on.

After Mixel is updated or reinstalled, macOS can switch it off. Switch Mixel back on, and new memos arrive again. The ones already in Mixel stay.

Mixel opens the sign-in page in your browser and waits; its button says Finish in your browser…. Finish there, and keep Mixel open until the page says You’re signed in.

• The page didn’t open, or you closed it: in Mixel, choose Open the page again.
• The page says Sign-in didn’t finish: go back to Mixel and choose Sign in again.